SLMC has a continuous commitment to delivering the highest quality care by addressing crucial issues,
such as patient safety, technology, and expanding services to meet community needs. As the nurse
administrator, you determine an audit of elderly patient readmissions would be helpful data to be gathered.
Discuss some of the specific information you would include on this tool and how specifically you would
proceed with this project and your rationale for including them in the tool. Whom would collect the data?
After reading about Deming’s 14 Total Quality Management principles, state one management principle you
would apply to assist in delivering the highest quality care?