Choose a quality theory and briefly describe it. (State the theory and who was responsible for it.)
• How is this theory used today, what changes have occurred to it since it was developed, and/or how has it been combined with other theories?
• Give an example of an organization that has successfully used this theory.
The following are some of the names of contributors and contributions:
Taylor, Frank, Gilbreth and Scientific Management
Shewhart – Statistical Process Control (SPC)
Dodge and Roming – Acceptance Sampling
Military Specification (Milspec)
Deming an Juarn – Quality Management
Schonberger, Shingo, and Hall – Total Quality Management (TQM)
Malcom Baldrige Award
Contingency Theory in Quality
Supply Chain Management Quality (SCMQ)
Design for Quality