
Please assume a Needs Assessment was conducted in your organization to determine the cause
and extent of complaints about supervisors’ communication skills. The provided program
implementation plan, “Program Implementation Plan – Logic Model,” addresses those needs.
Your evaluation plan should address the effectiveness of that program.
– Format
• Use 12-point font, double space, and leave minimum 1.25-inch margins all around.
Number the pages using headers or footers. Spell correctly. Use proper grammar. Use
simple language.
• When citing sources (academic journals or articles), please use APA format.
• Paper must cite approximately 5 sources. (One of them can be the provided textbook)
• Use the headings to delineate sections.
– Please note that the evaluation plan consists of several sections (introduction, data collection,
etc. ) But for now, please complete the following two sections (introduction and process
evaluation).
• I. Introduction (Starts on new page, title is centered; no more than 3 pages)
– The first section of the plan explains the purpose of the evaluation, presents some
relevant research on the cause and extent of the problem addressed by the program,
provides some information about the program to be evaluated, and lists the evaluation
questions or objectives. The objectives or questions should come directly from the results
of a needs assessment; in this case, you will develop these using the Program
Implementation Plan provided. The objectives should provide the reader enough
information to determine if the final analyses and results will be sufficient to meet the
needs.
• A. Background and Significance
• Describe the context and importance of your program. This is not your opinion; it
should be substantiated by previous work in this field, in the form of a brief
literature review. Follow the guidelines below.
1. Report, in your own words, on studies that you think are consistent with
or contradictory to the programs’ objectives.
2. Use quotations from the articles sparingly.
3. Do not include the operational variables (measures) or specific numbers
from a study unless you are making a point about them in your own
research.
4. Use guide “Reviewing Research Articles” to keep your notes. Write full
sentences in proposal.
• B. Evaluation Questions and Outcomes
• Your evaluation questions and outcomes will guide all the activities in the
evaluation process: the design, sample, measures, data collection, analyses, and
interpretation and reporting methods. Your evaluation questions and outcomes
should be specific to the program plan content provided.
• Examples of general evaluation questions:
– What did the program participants learn in the program or project?
– How did the participants change their behavior or attitudes targeted in your
program or project?
– What can participants explain or describe something you wanted them to know
or do as a result of your program or project?
• Examples of general evaluation outcomes:
– By September, 2022, participants will [increase/decrease] their [behavior] by at
least 10% from baseline.
– By September, 2022, 80% of participants will [do/not do] this behavior.
– II. ProcessEvaluation(Quality of Program Delivery) – NO page limit (3 or 4 pages
maybe?)
• A section should be included early in the evaluation plan that tells how you will assess the
quality of the implementation (delivery) of the program (see column, “Outputs/Tracking,”
in Program Implementation Plan Matrix, above). If your program was not delivered as
intended, then your results will be different from what you expect. Collecting
implementation data throughout your program, especially at the start when you can make
adjustments easily, is critical to being able to link what you did in the program to what
happened as a result.
• Describe how you will meet regularly with program staff, participants and stakeholders to
collect the data on quality of implementation. The best way to do this is often with
observation, focus groups or interviews; qualitative data are better than quantitative for this
purpose.


