What are the top 3 problems Mark Johnson is facing in the case? What are the root causes of these
Why are white-collar workers so hard to motivate?
Why are blue-collar workers so upset and ready to strike?
Should Johnson recommend a go or no-go on the pay raise issue? Why/why not?
How should Johnson implement his decision?
ANSWER THESE QUESTIONS IN A LOGICAL ORDER.
Write a 1100-word analysis based on the reflection of the above questions. Include appropriate data to
support your analysis and recommendations. Depth and breadth of responses will play an important role. I am
not looking for simple answers to the assigned questions but an in-depth review of the underlying issues in