Instructions:
Think about your healthcare services work area or area of interest. Identify two activities a manager in this
area does to advance organizational excellence in each of the following Baldrige framework categories:
Strategy
Customers
Workforce
Operations
Assignment Instructions:
Purpose:
The student will critically analyze and apply the knowledge from the readings to stimulate critical thinking
and formulate solutions. Concepts should be solidified for the application of safety and quality improvement
in healthcare.
Task:
Students will need to submit an initial post by Wednesday 11:59 PM and then respond to TWO peers bys.html)
Sunday, 11:59 PM. No late submissions accepted, otherwise zero points.
Criteria:
Initial post must be made in order to view other group members discussion post.***
Posts should be clear and concise
Please utilize AMA 11 edition Citation & Formatting (Links to an external site.) (Links to an external site.)
when you post/respond
https://library.fiu.edu/citation/ama (Links to an external site.)
You will be REQUIRED to post a substantive comment (250 words not exceeding 20 lines) to the topic, as
well two or more responses to a colleagues comment (125 words/10 lines each response).
Review the rubric for exercise and discussion forums
Keep in mind that your discussion forum postings will likely be seen by other members of the course. Care
should be taken when determining what to post.
Students should also be both civil toward and respectful of others in the discussion forum. Discussions may
at times be robust, vigorous, and challenging. But they should not deteriorate to the level of personal
attacks because of different personal views and values.
Preferred language style Simple (Easy vocabulary, simple grammar constructions)